In the event of a consumer dispute arising between the patent attorney (service provider) and a client in the position of a consumer from a service contract that cannot be resolved by mutual agreement, the consumer has the right to submit a proposal for out-of-court resolution of such dispute.
Czech Trade Inspection Authority › Central Inspectorate – ADR Department
Štěpánská 44, 120 00 Praha 2
Email: adr@coi.cz
Web: adr.coi.cz
Consumers may also use the online dispute resolution platform established by the European Commission at ec.europa.eu/consumers/odr/.